Citizen Experience
Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.
Automated eVisa checks end delays for four million residents
Broxtowe Council adopts new digital system to cut housing repair delays
£9.5 Million Fund Launched to Tackle Digital Exclusion Across UK
DWP strikes £15m deal to overhaul digital service behind Universal Credit case reviews
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Citizen Services panel brings government leaders together to discuss optimising digital journeys
41% of UK employees report suffering because they could not access healthcare
Scottish Government's Verity Hislop: "it's crucial to focus on improving outcomes for citizens"
Data reveals the government owes £1.7 million to its suppliers in unpaid invoices
