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    Citizen Experience

    Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.

    Citizen Services panel brings government leaders together to discuss optimising digital journeys
    Citizen Experience

    Citizen Services panel brings government leaders together to discuss optimising digital journeys

    Jun 12, 2025 2:25:39 PM
    41% of UK employees report suffering because they could not access healthcare
    Citizen Experience

    41% of UK employees report suffering because they could not access healthcare

    Jun 12, 2025 9:00:00 AM
    Scottish Government's Verity Hislop:
    Citizen ExperienceAI

    Scottish Government's Verity Hislop: "it's crucial to focus on improving outcomes for citizens"

    Jun 9, 2025 11:31:23 AM
    Data reveals the government owes £1.7 million to its suppliers in unpaid invoices
    Citizen Experience

    Data reveals the government owes £1.7 million to its suppliers in unpaid invoices

    Jun 4, 2025 9:01:00 AM
    Aberdeen City Council pioneers AI-driven service transformation
    Citizen ExperienceAI

    Aberdeen City Council pioneers AI-driven service transformation

    May 28, 2025 11:15:00 AM
    Government accelerates Digital Wallet roll-out, calls on tech sector to co-create new services
    Citizen Experience

    Government accelerates Digital Wallet roll-out, calls on tech sector to co-create new services

    May 26, 2025 6:45:00 AM
    Putting Users First: How the GLA is embedding User-Centred Design
    Citizen Experience

    Putting Users First: How the GLA is embedding User-Centred Design

    May 22, 2025 11:57:06 AM
    Public Sector struggles with fragmented citizen services amid push for AI, security, and cloud readiness
    Citizen Experience

    Public Sector struggles with fragmented citizen services amid push for AI, security, and cloud readiness

    May 21, 2025 8:45:00 AM
    Sunderland expands Digital Health Hubs to tackle exclusion and build community capacity
    Citizen Experience

    Sunderland expands Digital Health Hubs to tackle exclusion and build community capacity

    May 19, 2025 1:41:17 PM
    Citizen first: how to reshape public services for the digital age
    Citizen Experience

    Citizen first: how to reshape public services for the digital age

    May 1, 2025 9:11:05 AM
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