Citizen Experience
Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.
A digital divide: Study exposes 'rift' between local councils and residents
GDS sets out next phase for GOV.UK: ‘We’re going to experiment’
France to trial digital driving licences by end of 2023
London Borough of Redbridge adopts user-centric housing repairs service
Essex County Council launches Carbon Cutting app
DEFRA's new framework paves the way for sustainable design
NHS App to wipe months off hospital waiting times
NHS West Yorkshire's new app streamlines patient discharge process
