IN-PERSON WORKSHOP SUPPORTED BY:
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Connecting Data, Understanding People: Designing Better Public Services
A practical workshop for government programme directors and service owners
Watch the video below to see our workshops in action
Thursday 29th October | 1:30pm - 4:15pm
Great Scotland Yard Hotel, Westminster
How can you design services around people's needs when the information that explains their circumstances is spread across different systems and departments?
Join government peers to explore how linked data can reveal unmet needs, improve user-centred design and support more joined-up public services.
Learn from MoJ, GDS & Snowflake
Hear how the Ministry of Justice's BOLD (Better Outcomes through Linked Data) programme is connecting data to better understand people with complex needs and improve services.
Peter Kappus (GDS) will share practical lessons from government leaders adopting AI, including how to turn opportunities into delivery.
Through real-world examples and peer discussion, you'll explore how these approaches could help tackle challenges in your own services.
Speakers & facilitators
- Nisha de Silva, Programme Director, BOLD (Better Outcomes through Linked Data), Ministry of Justice
- Situl Gajjar, Head of Cross-Government Strategy & Transformation, Ministry of Justice
- Peter Dutton, Regional Vice President, Public Sector UKI, Snowflake
- Peter Kappus, Senior AI Enablement Programme Delivery Manager, Public Sector AI Adoption at GDS
Who should attend
Government programme directors and service owners responsible for improving public services and user outcomes, particularly where delivery depends on information or collaboration across organisational boundaries.
Bring a service challenge where a fuller understanding of your users could change how you deliver.
What you'll learn:
- A fuller understanding of your users: Explore how combining relevant data sources can reveal people’s circumstances, needs and journeys across services.
- A clearer opportunity to improve your service: Identify where linked data could help explain unmet needs, gaps in support or barriers to better outcomes.
- Practical lessons for adopting AI: Hear how government programme leaders and service owners are approaching adoption and translating opportunities into delivery.
- Next steps: Define the data, partnerships and access arrangements needed to take a focused opportunity forward, with appropriate governance and public trust.
Please complete the form on this page to register to attend.
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