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    Citizen Experience

    Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.

    HMRC pauses planned move to self service-only channels
    Citizen Experience

    HMRC pauses planned move to self service-only channels

    Mar 21, 2024 7:50:22 AM
    OECD: How to develop skills for a digital government

    OECD: How to develop skills for a digital government

    Feb 14, 2024 10:06:49 AM
    Sunderland City Council rolls out Digital Hubs to close digital divide
    Smart Cities

    Sunderland City Council rolls out Digital Hubs to close digital divide

    Jan 30, 2024 12:54:07 PM
    A look at the new government recruitment service
    Citizen Experience

    A look at the new government recruitment service

    Jan 25, 2024 9:07:01 AM
    Automated archiving tool helps sort millions of government files 
    Citizen Experience

    Automated archiving tool helps sort millions of government files 

    Jan 15, 2024 11:32:45 AM
    Future Citizen Experience
    PodcastCitizen Experience

    Future Citizen Experience

    Dec 14, 2023 3:10:29 PM
    GDS to grow GOV.UK in nine ways by 2025
    Citizen Experience

    GDS to grow GOV.UK in nine ways by 2025

    Dec 11, 2023 11:18:28 AM
    Transforming Taxation: How Actian empowers the Revenue Commissioners in the Republic of Ireland
    Citizen Experience

    Transforming Taxation: How Actian empowers the Revenue Commissioners in the Republic of Ireland

    Dec 11, 2023 9:35:08 AM
    NHS online GP registration service rolled out to over 2,000 practices
    Citizen Experience

    NHS online GP registration service rolled out to over 2,000 practices

    Dec 7, 2023 11:00:11 AM
    Reusability & Common Problem Solving at the Environment Agency
    PodcastCitizen Experience

    Reusability & Common Problem Solving at the Environment Agency

    Dec 7, 2023 6:09:35 AM
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