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    Citizen Experience

    Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.

    Malta tops EU eGovernment benchmark, says new report
    Citizen Experience

    Malta tops EU eGovernment benchmark, says new report

    Jul 2, 2024 2:57:49 PM
    Complex complaints to councils rose 10%, finds new research
    Citizen Experience

    Complex complaints to councils rose 10%, finds new research

    Jul 1, 2024 7:29:54 AM
    How emerging technologies are shaping the future of digital services
    Transformation

    How emerging technologies are shaping the future of digital services

    Jun 20, 2024 11:58:08 AM
    Enfuce and allpay partner to modernise UK public sector payments
    Citizen Experience

    Enfuce and allpay partner to modernise UK public sector payments

    Jun 4, 2024 1:36:47 PM
    Indonesia launches new GovTech agency to spearhead digital services
    Citizen Experience

    Indonesia launches new GovTech agency to spearhead digital services

    May 30, 2024 8:32:21 AM
    How data governance can enhance public service design
    DataCitizen Experience

    How data governance can enhance public service design

    May 30, 2024 8:22:32 AM
    Legacy vs transformation: the challenges of user-centred design
    Citizen Experience

    Legacy vs transformation: the challenges of user-centred design

    May 21, 2024 1:34:20 PM
    Why citizens expect digital-first public services
    Citizen Experience

    Why citizens expect digital-first public services

    May 14, 2024 11:03:37 AM
    Measuring the progress of user-centered design in public services
    Citizen Experience

    Measuring the progress of user-centered design in public services

    Apr 25, 2024 2:14:12 PM
    Smart Traffic Signals: £50m funding boost for England's roads
    Smart Cities

    Smart Traffic Signals: £50m funding boost for England's roads

    Apr 16, 2024 8:33:49 AM
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