Citizen Experience
Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.
DVLA ranked 4th in international driving licensing benchmarking report
Slough Council discovers £100m hole in finances, declares bankruptcy
GovX Show #41: Customer-driven public service transformation - Sarah Whitehead, IPO
GOV.UK government services portal suffers outage
GovX Show #38: Co-Designing Public Services with Citizens
10 councils to test the use of digital tools in planning process
NHS App sees 1.3 million new users in last fortnight
GDS launches new digital government strategy
