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    Citizen Experience

    Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.

    GOV.UK government services portal suffers outage
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    GOV.UK government services portal suffers outage

    Jun 9, 2021 6:03:55 AM
    GovX Show #38: Co-Designing Public Services with Citizens
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    GovX Show #38: Co-Designing Public Services with Citizens

    Jun 7, 2021 4:53:08 PM
    10 councils to test the use of digital tools in planning process
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    10 councils to test the use of digital tools in planning process

    Jun 2, 2021 9:12:17 AM
    NHS App sees 1.3 million new users in last fortnight
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    NHS App sees 1.3 million new users in last fortnight

    May 24, 2021 7:40:11 AM
    GDS launches new digital government strategy
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    GDS launches new digital government strategy

    May 21, 2021 7:09:00 AM
    DVLA awards contract to transform contact centre operations
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    DVLA awards contract to transform contact centre operations

    May 21, 2021 7:08:56 AM
    HMRC sees trebling of 'day 1' tax filing online
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    HMRC sees trebling of 'day 1' tax filing online

    May 19, 2021 7:40:41 AM
    The future of Local Government services
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    The future of Local Government services

    May 12, 2021 11:15:00 AM
    #36 Need for Speed: How to Accelerate Public Sector Delivery
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    #36 Need for Speed: How to Accelerate Public Sector Delivery

    May 5, 2021 10:27:52 AM
    Electronic system modernises marriage registrations
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    Electronic system modernises marriage registrations

    May 4, 2021 10:28:06 AM
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