Citizen Experience
Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.
HMCTS opens fourth Service Centre as part of £1bn reform programme
DVLA ranked 4th in international driving licensing benchmarking report
Slough Council discovers £100m hole in finances, declares bankruptcy
GovX Show #41: Customer-driven public service transformation - Sarah Whitehead, IPO
GOV.UK government services portal suffers outage
GovX Show #38: Co-Designing Public Services with Citizens
10 councils to test the use of digital tools in planning process
NHS App sees 1.3 million new users in last fortnight
