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Citizen Experience
Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.
DVLA online log book service hits one million transactions
Falkirk recognised for digital migration of telecare
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GovX Show #34 - Creating user-centric digital services - Sandra Taylor
New evidence-based adult care centre to drive innovation
Infographic: The Foundations of Public Sector CX
Shared Services Strategy focuses on Civil Service efficiency
Building good Customer Experience for public sector services
Ofsted’s Remote Education Guidance shows the future of responsive services
