GovX Show #38: Co-Designing Public Services with Citizens

One outcome of the Covid pandemic has been the reconnection between government service delivery and the communities they serve. Public sector bodies are looking to build on that rekindled relationship by bringing citizens into the design process - but what's the right way to approach co-creation so that it delivers meaningful inputs, rather than just window-dressing the process?

In this episode of the GovX Show, Kevan Gilbert, Facilitation Practice Lead at the organisational change agency Domain7, explain the fundamentals of co-designing public services - how to run workshops, tackling common challenges, and how to deliver results even in a virtual environment.


Watch the On Demand Replay of the Conference Panel Discussion:

Build a Better Citizen Experience


Public has a stake

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