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    Citizen Experience

    Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.

    UKHSA adopts new case management system to support health threat response
    Services

    UKHSA adopts new case management system to support health threat response

    Nov 18, 2021 8:07:30 AM
    How to manage Citizen Experience in government services
    Services

    How to manage Citizen Experience in government services

    Nov 16, 2021 2:09:17 PM
    HM Land Registry moves to only accept digital applications
    Services

    HM Land Registry moves to only accept digital applications

    Nov 12, 2021 5:49:59 AM
    Kew Gardens collection to go digital to transform access
    Services

    Kew Gardens collection to go digital to transform access

    Nov 5, 2021 5:54:38 AM
    How has the IPO used AI to improve digital services?
    Services

    How has the IPO used AI to improve digital services?

    Nov 1, 2021 10:38:59 AM
    Digital trials to make local planning services more accessible
    Services

    Digital trials to make local planning services more accessible

    Oct 26, 2021 5:17:20 AM
    £162.5m of new funding for adult social care recruitment and retention
    Services

    £162.5m of new funding for adult social care recruitment and retention

    Oct 22, 2021 6:36:16 AM
    HMCTS extends e-filing service to Queen's Bench claims and appeals
    Services

    HMCTS extends e-filing service to Queen's Bench claims and appeals

    Oct 20, 2021 6:21:13 AM
    GovX Show #50: Innovation and Automation in Government Services - Jeremy Edwards, DWP Digital
    ServicesPodcast

    GovX Show #50: Innovation and Automation in Government Services - Jeremy Edwards, DWP Digital

    Oct 18, 2021 9:37:37 AM
    New one stop service for GOV.UK unveiled
    Services

    New one stop service for GOV.UK unveiled

    Oct 13, 2021 1:36:04 PM
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