
Citizen Experience
Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.


How to manage Citizen Experience in government services

HM Land Registry moves to only accept digital applications

Kew Gardens collection to go digital to transform access

How has the IPO used AI to improve digital services?

Digital trials to make local planning services more accessible

£162.5m of new funding for adult social care recruitment and retention

HMCTS extends e-filing service to Queen's Bench claims and appeals

GovX Show #50: Innovation and Automation in Government Services - Jeremy Edwards, DWP Digital
