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    Lucy Baldwin

    Lucy is the junior reporter at Government Transformation Magazine. She is currently a student at Durham University and Head of News at the university TV station, PalTV.

    Citizen Services panel brings government leaders together to discuss optimising digital journeys
    Citizen Experience

    Citizen Services panel brings government leaders together to discuss optimising digital journeys

    Jun 12, 2025 2:25:39 PM
    41% of UK employees report suffering because they could not access healthcare
    Citizen Experience

    41% of UK employees report suffering because they could not access healthcare

    Jun 12, 2025 9:00:00 AM
    Scottish Government's Verity Hislop:
    Citizen ExperienceAI

    Scottish Government's Verity Hislop: "it's crucial to focus on improving outcomes for citizens"

    Jun 9, 2025 11:31:23 AM
    Data reveals the government owes £1.7 million to its suppliers in unpaid invoices
    Citizen Experience

    Data reveals the government owes £1.7 million to its suppliers in unpaid invoices

    Jun 4, 2025 9:01:00 AM
    Prioritising citizen experience in local government transformation
    TransformationCitizen Experience

    Prioritising citizen experience in local government transformation

    Nov 29, 2024 8:57:19 AM
    DWP seeks supplier to replace customer service centre with digital system
    Citizen Experience

    DWP seeks supplier to replace customer service centre with digital system

    Aug 21, 2023 12:17:50 PM
    UK ranks fourth in Global AI index
    Data

    UK ranks fourth in Global AI index

    Aug 17, 2023 9:38:05 AM
    Scottish Government awards £600,000 to digital inclusion projects
    Citizen Experience

    Scottish Government awards £600,000 to digital inclusion projects

    Aug 10, 2023 10:08:07 AM
    How Kent is providing digital solutions to the cost of living crisis
    Citizen Experience

    How Kent is providing digital solutions to the cost of living crisis

    Aug 7, 2023 1:39:31 PM

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