Transforming Citizen Experience - Neil Bacon, Adobe

Nov 23, 2022, 10:53:04 AM ·

Neil Bacon, Principal Digital Strategist at Adobe, joins our Managing Editor Tim Coulthard to discuss the evolution of Citizen Experience as a key area of focus in public services.

How have user needs and expectations changed and what kind of relationship are citizens looking for with Government?

What are the main areas government can improve the Citizen Experience in the design and delivery of public services?

Nov 23, 2022, 10:53:04 AM ·

By Tim Coulthard

Tim is the Community Director at Government Transformation magazine, maintaining engagement with our public sector audience through learning and networking activities, and hosting the weekly Government Transformation Show.