Citizen Experience

Improving Service Delivery for Better Outcomes - Afshin Attari, Exponential-e

Written by Dami Opara | Nov 19, 2022 11:00:00 AM

In this episode, we are joined again by Afshin Attari, the Senior Director of Public Sector & Unified Platforms at Exponential-e.

Can government both improve and transform its service delivery to support better outcomes for citizens? Learn how to tackle oncoming challenges and hear more about effective service design.

Watch this episode to hear about:

  • Overcoming future challenges on cost and efficiency
  • Actionable steps for improving service delivery
  • Effective process mapping