IN-PERSON WORKSHOP SUPPORTED BY:

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Serving Every Postcode: Voice AI, Agents And The New Agenda For Citizen Services

Watch the video below to see our workshops in action

 

Thursday 22nd October | 1:30pm - 4:15pm

Great Scotland Yard Hotel, Westminster

How can government teams use voice AI and agents to deliver more accessible, efficient and trusted public services?

Rising demand, tight budgets and legacy systems mean public services must work for everyone, everywhere, regardless of language, literacy or digital access.

This peer-led workshop gives senior government leaders a practical look at transcription, voice AI and agents: where they create real value, and how to deploy them with the right governance, accessibility and trust safeguards. 

Attendees will leave with:

  • A Clearer Understanding of Voice AI’s Potential – practical insight into where transcription, voice AI and agents can improve citizen engagement, accessibility and operational efficiency across government.
  • A Framework for Prioritising AI Opportunities – a practical approach to identifying high-value use cases within your organisation, supported by real-world examples and insights from fellow government leaders.
  • Governance, Accessibility and Trust Considerations – actionable insights into deploying AI responsibly while maintaining security, accountability and public trust.

Facilitators include:

- Matthew Hills, GTM Lead - Government and Public Sector UKI

- Ayub Bhayat, Chief Data & Analytics Officer - Data & Analytics | Technology, Digital & Data, NHS England

 

Please complete the form on this page to register to attend.

Please complete the form to register to attend

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