ONLINE PANEL DISCUSSION
Modernising mission-critical services: How public bodies are escaping legacy lock-in
%20(1800%20x%201200%20px).jpg?width=800&height=534&name=Modernising%20mission-critical%20services%20(900%20x%20300%20px)%20(1800%20x%201200%20px).jpg)
Originally broadcast on Tuesday 31 March 2026
How can departments move beyond incremental ‘keep the lights on’ upgrades to structured, low-risk modernisation programmes that protect operational stability and enable faster delivery?
Government organisations are under pressure to modernise ageing systems while continuing to deliver essential services at scale. Many departments are trapped in long-term dependency on platforms that are costly to maintain, slow to adapt, and increasingly difficult to secure and staff.
Drawing on real world transformation programmes, this panel discussion explored:
- Reducing exposure to legacy risk and escalating support costs
- Rebuilding critical applications without large-scale system replacement
- Creating digital platforms that support AI, data sharing and future reform
These Government digital leaders shared updates and insights from their own organisations' transformation programmes - what works, what doesn't and why:
- Lee Dunn, Head of Digital and Data Profession, Scottish Government
- Michelle Williams, Head of IT Asset Management, DWP
- Charles Baird, Chief Data Architect, Office for National Statistics
- Nick Spodofora, Head of Public Sector, Outsystems
- Ronan Laffan, Head of Digital Advisory, Version 1
Please register to watch on demand by completing the form on this page.
Copyright 2020-2025 © GovX Digital Ltd