ON DEMAND PANEL DISCUSSION
Designing the Future Council: Digital Foundations for Stability and Change

RECORDED ON 26 MARCH 2026
Local authorities are navigating unprecedented pressures including financial strain, workforce challenges, and the complexity of reorganisation - all while having to maintain citizen services and employee morale.
This webinar, in partnership with Avanade (the world’s leading Microsoft expert) exploreD how councils can use data, digital and AI to keep services running, improve customer and employee experience, and lay the groundwork for service improvements and long-term savings.
Our expert panel discussed how to build trusted data foundations, integrate systems as part of reorganisation, manage cultural transition, and introduce AI use cases that can improve operational efficiency without adding operational risk.
The discussion panel was:
- Ade Bamigboye, Chief Technology Officer, Royal Borough of Kensington and Chelsea
- Sam Olsen, Executive Director Change and Innovation, Richmond and Wandsworth Councils
- Stuart Bradshaw, UK Health and Public Service Strategy Lead, Avanade
Key discussion points:
- Using digital, data & early AI capabilities to keep essential services running during times of significant change.
- Integrating systems and data without disrupting frontline delivery in reorganised authorities and services.
- Helping staff adapt to new systems, data-driven working and changing ways of working.
- Building trusted, secure, shared data foundations that support performance management, service improvement, and long-term efficiency.
Register via the form on this page to watch now on demand.
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