Agentic AI, autonomous systems capable of independent action, is no longer a distant research concept. From the trading floor to enterprise operations, these AI agents are beginning to make decisions, execute tasks, and act without continuous human oversight.
Early deployments by organisations like J.P. Morgan, CrowdStrike, and OpenAI demonstrate the transformative potential of this technology. Yet as the capabilities of these systems grow, so too does the need for careful governance, security, and oversight, particularly in critical national infrastructure (CNI) and highly regulated environments.
The question is simple, but profound: what will it take for agentic AI to be safely adopted at scale?
The societal stakes: the good, the bad, and the ugly
Agentic AI promises to boost productivity, improve public services, and enhance societal resilience. Imagine AI agents autonomously managing traffic flows in smart cities, optimising energy grids, or accelerating research in healthcare and pharmaceuticals. Enterprises like IQVIA, for example, are exploring fleets of AI agents to streamline operations and support data-driven decision-making at unprecedented scale.
However, the same technology carries significant risks. Misuse, over-reliance, or operational failures could magnify human error, spread disinformation, or disrupt essential services. Shadow agentic AI and unsanctioned systems deployed by employees further complicate the landscape. These agents, operating outside governance structures, can manipulate contracts, automate unethical shortcuts, or trigger cascading failures across multiple systems.
The imperative is clear: we must harness agentic AI’s potential while limiting its blast radius. This requires technical guardrails, cultural awareness, and robust governance frameworks.
Lessons from the frontline: Agentic AI in public healthcare
Public healthcare providers exploring agentic AI can unlock transformative benefits, including automating routine tasks, optimising operational workflows, and accelerating insights that improve patient outcomes. However, deployment comes with significant challenges around governance, explainability, and security:
These lessons highlight a broader principle: while agentic AI has the potential to enhance efficiency and care delivery, adoption must be deliberate, secure, and incremental. Establishing robust governance, operational safeguards, and ongoing oversight is essential for public healthcare providers to safely realise AI’s potential while protecting patients, sensitive data, and public trust.
Collaboration: building trust across sectors
No organisation can address agentic AI risks alone. Governments, innovators, and enterprises must collaborate to develop trust and assurance frameworks. Shared standards for auditing AI decisions, verifying model robustness, and certifying safe autonomy will accelerate adoption while reducing systemic risk. Emerging tools, such as those developed by Secure Agentics, provide real-time behavioural monitoring, simulation testing, and utility-based decision engines, enabling AI agents to act safely within defined parameters.
Regulation is evolving in parallel. The EU AI Act, NIS 2, and ISO 42001 increasingly mandate traceability, explainability, and proof of controls. Organisations that integrate these compliance artefacts into operational pipelines today will remain ahead of the curve tomorrow.
Securing the foundations: key technical priorities
Both approaches ensure that AI agents operate within trusted limits, reducing exposure without sacrificing capability.
The positive vision: transformative potential
Despite the challenges, agentic AI offers a compelling vision:
Achieving these outcomes requires a holistic approach that combines security, governance, regulation, and cultural readiness. Strong guardrails, rigorous testing, and cross-sector collaboration are non-negotiable.
Delivering on the promise
Agentic AI is a paradigm shift. These agents are not mere tools; they are autonomous decision-makers that can amplify productivity and innovation, but also systemic risk. Securing them requires borrowing lessons from zero-trust networking, safety-critical systems, and secure software engineering, applied simultaneously and without exception.
As with any transformative technology, the first step is understanding what “good” looks like. Clear governance frameworks, transparent decision-making, robust security controls, and proactive risk management form the foundation of responsible agentic AI adoption.
We are not fully there yet. But the path forward is visible. By acting deliberately, learning from early deployments, and collaborating across governments, innovators, and enterprises, we can unlock agentic AI’s full potential: safely, responsibly, and for the benefit of society at large.